Front Cover; Copyright; Contents; APPROACHES TO CONFRONTATION-QUICK REFERENCE; CONFLICT MANAGEMENT STRATEGIES-QUICK REFERENCE; INTRODUCTION; THE SOURCES OF CONFLICT; DYNAMICS OF CONFLICT; NATURE OF CONFLICT; DIALOGUE HOLDS THE KEY; MANAGING CONFRONTATIONS; CONFLICT STRATEGIES; THE ART & SCIENCE OF MEDIATION; IMPORTANT PROCESSES
0
A self-contained training curriculum around which an organizational conflict management program can be built, this book is designed for use as a guide that provides plenty of opportunity for practice.
Taking charge of organizational conflict.
9781932181111
Adjustment (Psychology)
Anger.
Interpersonal relations.
Adjustment (Psychology)
Anger.
BUSINESS & ECONOMICS-- Conflict Resolution & Mediation.