Front Cover; Copyright; Contents; APPROACHES TO CONFRONTATION-QUICK REFERENCE; CONFLICT MANAGEMENT STRATEGIES-QUICK REFERENCE; INTRODUCTION; THE SOURCES OF CONFLICT; DYNAMICS OF CONFLICT; NATURE OF CONFLICT; DIALOGUE HOLDS THE KEY; MANAGING CONFRONTATIONS; CONFLICT STRATEGIES; THE ART & SCIENCE OF MEDIATION; IMPORTANT PROCESSES
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SUMMARY OR ABSTRACT
Text of Note
A self-contained training curriculum around which an organizational conflict management program can be built, this book is designed for use as a guide that provides plenty of opportunity for practice.
OTHER EDITION IN ANOTHER MEDIUM
Title
Taking charge of organizational conflict.
International Standard Book Number
9781932181111
TOPICAL NAME USED AS SUBJECT
Adjustment (Psychology)
Anger.
Interpersonal relations.
Adjustment (Psychology)
Anger.
BUSINESS & ECONOMICS-- Conflict Resolution & Mediation.