edited by Rachel Ashworth, George Boyne, and Tom Entwistle
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York :
Name of Publisher, Distributor, etc.
Oxford University Press,
Date of Publication, Distribution, etc.
2010
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
viii, 234 p. :
Other Physical Details
ill. ;
Dimensions
24 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
CONTENTS NOTE
Text of Note
Theories of public service improvement : an introduction / George Boyne, Tom Entwistle, and Rachel Ashworth -- Organizational environments / Rhys Andrews -- Regulation / Steve Martin -- Strategic planning / George Boyne -- Leadership / Nicolai Petrovsky -- Organizational culture / Rachel Ashworth -- Human resource management / Julian Gould-Williams -- Innovation / Richard Walker -- Collaboration / Tom Entwistle -- Organizational learning / James Downe -- Reflections on theories of public service improvement / Rachel Ashworth, George Boyne, and Tom Entwistle