a revolutionary new model for a rapidly changing and collaborative world /
First Statement of Responsibility
Rod Collins
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvii, 221 pages :
Other Physical Details
illustration ;
Dimensions
24 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
CONTENTS NOTE
Text of Note
Getting on the right bus -- Letting go of an old mindset -- Resetting the 3 M's -- Understand what's most important to customers -- Aggregate and leverage collective intelligence -- Build shared understanding by bringing everyone together in open conversations -- Focus on the critical few performance drivers -- Hold people accountable to their peers