عنوان
پدید آورنده
موضوع
رده
HF5415,.5 .G672 2009
HF5415
,.
5
.
G672
2009
کتابخانه
محل استقرار
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
995110
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Strategic Customer Service
General Material Designation
[Book]
Other Title Information
:Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
First Statement of Responsibility
/ John A. Goodman
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
: AMACOM
Date of Publication, Distribution, etc.
, 2009.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiv, 256 p.
Other Physical Details
: , ill
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Bibliography
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
Index
TOPICAL NAME USED AS SUBJECT
Customer services
Customer relations - Management
خدمات مشتری
مشتری شناسی - مدیریت
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
,.
5
Book number
.
G672
2009
PERSONAL NAME - PRIMARY RESPONSIBILITY
Goodman, John A.
ORIGINATING SOURCE
Country
ایران
Agency
Library of Foreign Languages and Islamic resource
old catalog
p
BL
1
a
Y
