Developing your conflict competence : a hands-on guide for leaders, managers, facilitators, and teams
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
San Francisco
Name of Publisher, Distributor, etc.
Jossey-Bass
Date of Publication, Distribution, etc.
2010
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
x, 270 p. : ill. ; 24 cm
SERIES
Series Title
]Jossey-Bass business & management series[
GENERAL NOTES
Text of Note
"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership."
Text of Note
Includes bibliographical references and index
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
Craig E. Runde, Tim A. Flanagan
NOTES PERTAINING TO EDITION AND BIBLIOGRAPHIC HISTORY
Text of Note
3rd ed
CONTENTS NOTE
Text of Note
Cognitive aspects of conflict -- The emotional side of conflict -- Engaging conflict constructively -- Team conflict competence -- Organizational conflict competence