عنوان
پدید آورنده
موضوع
رده
R HF 5415 .5 .C3 2012
R
HF
5415
.
5
.
C3
2012
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
9781781630624
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
.Language of Text, Soundtrack etc
انگليسي
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
edited by R.P. Rai
Title Proper
Encyclopaedia of customer relationship management : strategy, tools & techniques
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London,UK
Name of Publisher, Distributor, etc.
Koros
Date of Publication, Distribution, etc.
c2012
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
v.
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
CONTENTS NOTE
Text of Note
v.1.Consumer retention and retention and satisfaction in business management. V.2. Customer Relationship management. v.3. Tools of communication in customer relatiomship management. v.4. Business and consumer rights
OTHER VARIANT TITLES
Variant Title
Consumer retention and retention and satisfaction in business management
Variant Title
Customer Relationship management
Variant Title
Tools of communication in customer relatiomship management
Variant Title
Business and consumer rights
TOPICAL NAME USED AS SUBJECT
Entry Element
Customer relations -- Management -- Encyclopedias
LIBRARY OF CONGRESS CLASSIFICATION
Class number
R
HF
5415
.
5
.
C3
2012
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
Rai, R.P
