Encyclopaedia of customer relationship management : strategy, tools & techniques
London,UK
Koros
c2012
v.
مرجع به حساب نمي آيد
v.1.Consumer retention and retention and satisfaction in business management. V.2. Customer Relationship management. v.3. Tools of communication in customer relatiomship management. v.4. Business and consumer rights
Consumer retention and retention and satisfaction in business management
Customer Relationship management
Tools of communication in customer relatiomship management