عنوان

Perfect Phrases for Dealing With Difficult People

کد کشور

IR

شماره

997522

زبان متن نوشتاري يا گفتاري و مانند آن

انگلیسی

کشور محل نشر

IR

عنوان اصلي

Perfect Phrases for Dealing With Difficult People

نام عام مواد

[Book]

ساير اطلاعات عنواني

:Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations, and Challenging Personalities

نام نخستين پديدآور

/ Susan F. Benjamin

محل نشرو پخش و غیره

New York

نام ناشر، پخش کننده و غيره

: McGraw-Hill

تاریخ نشرو بخش و غیره

, 2008.

نام خاص و کميت اثر

xi, 226 p.

عنوان فروست

(Perfect phrases series)

متن يادداشت

Print

متن يادداشت

Why address difficult people? - Top seven imperatives of communicating with difficult people - Unfriendly coworkers - Coworkers who withhold - Petty and gossipy coworkers - Argumentative People - Loud and obnoxious coworkers - Negative coworkers - When that negative, angry, or difficult employee is you - Bully bosses - Unfocused and forgetful bosses - Distant, weak, or hands-off bosses - How to ask for an overdue promotion or raise - Micromanagers - How to correct your boss's mistakes - How to get a letter of recommendation from a reluctant boss - How to say good-bye to a problem boss-without burning bridges - Complainers - How to address inappropriate behavior, dress, or hygiene - Employees who spread rumors - Lazy or lethargic employees - Passive-aggressive employees - Angry employees - Stuck-in-the-box performers - How to settle disputes between employees - How to motivate employees who resist change - Angry customers - Antsy and anxious customers - How to help customers adapt to changes - How to resolve billing problems with customers - How to manage demanding customers - How to control a coworker from another department in a meeting with customers - Difficult contractors - Difficult vendors and suppliers - How to negotiating finances with difficult vendors and contractors - Disruptive participants in presentations

موضوع مستند نشده

Interpersonal relations

موضوع مستند نشده

Interpersonal communication

موضوع مستند نشده

Conflict management

موضوع مستند نشده

روابط بین اشخاص

موضوع مستند نشده

ارتباط بین اشخاص

موضوع مستند نشده

مدیریت تعارض

شماره رده

نشانه اثر

مستند نام اشخاص تاييد نشده

Benjamin, Susan, 1957-

کشور

ایران

سازمان

Library of Foreign Languages and Islamic resource

شماره دسترسي

41

شماره دسترسي

42

شماره دسترسي

42

نام الکترونيکي

41.pdf

نام الکترونيکي

42.pdf

نام الکترونيکي

42.pdf

وضعیت فهرست نویسی

old catalog

فرمت انتشار

p

نوع ماده

BL

پیشوند ISBD اعمال شده است

1

سطح دسترسي

a

تكميل شده

Y