A practical guide to working with reluctant clients in health and social care
London ; Philadelphia
Jessica Kingsley Publishers
2011
140 p. : ill. ; 23 cm.
Includes bibliographical references and indexes
Maggie Kindred ; illustrated by Cath Kindred
Starting points -- Your philosophy -- Helping others -- Messages -- Power -- Non-verbal communication -- Dress -- Rights -- Staying safe -- Making contact with clients -- Contracts -- Recording -- Methods of helping suited to the reluctant client -- Good endings -- Rewards