A practical guide to working with reluctant clients in health and social care
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London ; Philadelphia
Name of Publisher, Distributor, etc.
Jessica Kingsley Publishers
Date of Publication, Distribution, etc.
2011
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
140 p. : ill. ; 23 cm.
GENERAL NOTES
Text of Note
Includes bibliographical references and indexes
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
Maggie Kindred ; illustrated by Cath Kindred
CONTENTS NOTE
Text of Note
Starting points -- Your philosophy -- Helping others -- Messages -- Power -- Non-verbal communication -- Dress -- Rights -- Staying safe -- Making contact with clients -- Contracts -- Recording -- Methods of helping suited to the reluctant client -- Good endings -- Rewards