عنوان

Analysis for improving performance :

1282298798

1576755304

6612298790

9781282298798

9781576755303

9786612298790

1576753417

9781576753415

b707478

Analysis for improving performance :

[Book]

tools for diagnosing organizations and documenting workplace expertise /

Richard A. Swanson.

2nd ed., rev. and expanded.

San Francisco :

Berrett-Koehler Publishers,

©2007.

1 online resource (xvi, 317 pages) :

illustrations.

A publication in the Berrett-Koehler organizational performance series

Includes bibliographical references (pages 295-303) and index.

Preface; PART ONE: Analysis: The Key to Improving Performance; PART TWO: Diagnosing Organizational Performance; PART THREE: Documenting Workplace Expertise; PART FOUR: Managing Analysis Work to Improve Performance; Appendix; References; Index; About the Author.

0

This revised and expanded version of Analysis for Improving Performance provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson's step-by-step method allows program developers and managers to: assess an organization's real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. This second edition is extensively revised throughout and contains many updated case studies and expanded concepts. It also contains a new chapter on Documenting and Improving Work Process. In the end, the tools and resources provided within Analysis for Improving Performance will help make sure that workplace performance improvement efforts really work.

Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.

Analysis for improving performance.

9781576753415

Performance standards.

Task analysis.

BUSINESS & ECONOMICS-- Human Resources & Personnel Management.

BUSINESS & ECONOMICS-- Operations Research.

BUSINESS & ECONOMICS-- Workplace Culture.

Performance standards.

Performance standards.

Task analysis.

Task analysis.

BUS-- 030000

BUS-- 097000

Swanson, Richard A.,1942-

20201207223718.0

pn

[Book]

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