\ Amandeep Takhar-Lail, University of Bedfordshire, UK, Ali Ghorbani, Payame Noor University, Iran, [editors].
Hershey, PA
: Business Science Reference, an imprint of IGI Global
, 2015
xxv, 300 pages
:illustrations
Advances in marketing, customer relationship management, and e-services (AMCRMES)
Index
Bibliography
"This book brings together innovative techniques and novel designs that aid in the development of multi-method studies and investigations, focusing on vital concepts such as data validity, triangulation, and reliability"--