عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
978-0-7897-4709-9
078974709X
لاتين
انگليسي
Peter Shankman
author
Customer service :new rules for a social media world
Indianapolis, Ind. :
Que
c2011
ix, 189 p. :ill.; 23 cm
مرجع به حساب نمي آيد
Putting together a social media team -- Examples of how it doesn't work (and what happens) -- Before the explosion: winning your customer -- Customer service is a way of life -- Social media damage control: stopping small problems from becoming big ones -- Making customer addicts online: best practices that work! -- Keeping the addiction going
new rules for a social media world
Customer services
Internet marketing
Social media
Online social networks
HF
5415
.
5
.
S5
2011
مولف
Shankman, Peter
