عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
978-0-7897-4709-9
(Number (ISBN
078974709X
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
.Language of Text, Soundtrack etc
انگليسي
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Peter Shankman
Subsequent Statement of Responsibility
author
Title Proper
Customer service :new rules for a social media world
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Indianapolis, Ind. :
Name of Publisher, Distributor, etc.
Que
Date of Publication, Distribution, etc.
c2011
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
ix, 189 p. :ill.; 23 cm
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
CONTENTS NOTE
Text of Note
Putting together a social media team -- Examples of how it doesn't work (and what happens) -- Before the explosion: winning your customer -- Customer service is a way of life -- Social media damage control: stopping small problems from becoming big ones -- Making customer addicts online: best practices that work! -- Keeping the addiction going
OTHER VARIANT TITLES
Variant Title
new rules for a social media world
TOPICAL NAME USED AS SUBJECT
Entry Element
Customer services
Entry Element
Internet marketing
Entry Element
Social media
Entry Element
Online social networks
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
S5
2011
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
Relator Code
Shankman, Peter
