عنوان

Information technology governance and service management :

شابک

1605660094

شابک

9781605660097

شابک اشتباه

1605660086

شابک اشتباه

9781605660080

شماره

b793549

عنوان اصلي

Information technology governance and service management :

نام عام مواد

[Book]

ساير اطلاعات عنواني

frameworks and adaptations /

نام نخستين پديدآور

Aileen Cater-Steel [editor].

محل نشرو پخش و غیره

Hershey :

نام ناشر، پخش کننده و غيره

Information Science Reference,

تاریخ نشرو بخش و غیره

©2009.

نام خاص و کميت اثر

1 online resource (xxiii, 495 pages) :

ساير جزييات

illustrations

عنوان فروست

Premier reference source

متن يادداشت

"Premier reference source"--Cover.

متن يادداشت

Includes bibliographical references (pages 443-482) and index.

متن يادداشت

1. The current state of information technology governance literature / Sherrena Buckby, Peter Best, Jenny Stewart -- 2. IT governance-based IT strategy and management : literature review and future research directions / Junghoon Lee, Changjin Lee -- 3. IT governance : a critical review of the literature / David Musson -- 4. Adoption and implementation of IT governance : cases from Australian higher education / Jyotirmoyee Bhattacharjya, Vanessa Chang -- 5. Tailoring CobiT for public sector IT audit : an Australian case study / Lynne Gerke, Gail Ridley -- 6. Comprehensive architecture rationalization and engineering / Tony C. Shan, Winnie W. Hua -- 7. A comparative case study of three Korean firms : applying an IT governance framework / Junghoon Lee, Jung Woo Lee, Ja Young Lee -- 8. The impact of ICT governance within Australian companies / Breanna O'Donohue, Graeme Pye, Matthew J. Warren -- 9. Improving ICT governance : a radical restructure using CobiT and ITIL / Mark Toleman, Aileen Cater-Steel, Brian Kissell, Rob Chown, Michael Thompson -- 10. Managing IT security relationships within enterprise control frameworks / Brian Cusack -- 11. Unexplored linkages between corporate governance and IT governance : an evaluation and call to research / Michael A. Borth, Randy V. Bradley -- 12. I-Fit : optimizing the fit between business and IT / Alea Fairchild, Martin Smits, Piet Ribbers, Erik van Geel, Geert Snijder.

متن يادداشت

13. Competence of information technology professionals in Internet-based ventures / Tobias Kollmann, Mattias Häsel -- 14. The role of maturity models in IT governance : a comparison of the major models and their potential benefits to the enterprise / G. Philip Rogers -- 15. Governance of software development : the transition to agile scenario / Yael Dubinsky, Avi Yaeli, Yishai Feldman, Emmanuel Zarpas, Gil Nechushtai -- 16. The governance implications when it is outsourced / Anne C. Rouse -- 17. IT portfolio management : a pragmatic approach to implement IT governance / Muralidharan Ramakrishnan -- 18. Applying organizational theories to realize adaptive IT governance and service management / Andrew Dowse, Edward Lewis -- 19. Implementing IT service management : lessons learned from a university IT department / Jon Iden -- 20. A model for IT service strategy / Neil McBride -- 21. An overview of models and standards of processes in the SE, SwE, and IT disciplines / Manuel Mora, Ovsei Gelman, Rory O'Connor, Francisco Alvarez, Jorge Macias-Luevano -- 22. Perspectives of IT-service quality management : a concept for life cycle based quality management of IT-services / Claus-Peter Praeg, Dieter Spath -- 23. Measuring return on investment from implementing ITIL : a review of the literature / Chee Ing Tiong, Aileen Cater-Steel, Wui-Gee Tan -- 24. Integrated product life cycle management for software : CMMI, SPICE, and ISO/IEC 20000 / Dirk Malzahn.

بدون عنوان

0

بدون عنوان

0

متن يادداشت

"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher.

منبع سفارش / آدرس اشتراک

Safari Books Online

شماره انبار

CL0500000085

عنوان

Information technology governance and service management.

شماره استاندارد بين المللي کتاب و موسيقي

1605660086

موضوع مستند نشده

Information technology-- Management.

موضوع مستند نشده

COMPUTERS-- Computer Literacy.

موضوع مستند نشده

COMPUTERS-- Computer Science.

موضوع مستند نشده

COMPUTERS-- Data Processing.

موضوع مستند نشده

COMPUTERS-- Hardware-- General.

موضوع مستند نشده

COMPUTERS-- Information Technology.

موضوع مستند نشده

COMPUTERS-- Machine Theory.

موضوع مستند نشده

COMPUTERS-- Reference.

موضوع مستند نشده

Information technology-- Management.

موضوع مستند نشده

COM-- 013000

موضوع مستند نشده

COM-- 014000

موضوع مستند نشده

COM-- 018000

موضوع مستند نشده

COM-- 032000

موضوع مستند نشده

COM-- 037000

موضوع مستند نشده

COM-- 052000

موضوع مستند نشده

COM-- 067000

شماره

ويراست

شماره رده

نشانه اثر

مستند نام اشخاص تاييد نشده

Cater-Steel, Aileen,1954-

تاريخ عمليات

20201207064249.0

قواعد فهرست نويسي ( بخش توصيفي )

pn

نام الکترونيکي

نوع ماده

[Book]

تكميل شده

Y