a handbook for performance improvement using cases /
نام نخستين پديدآور
Tim Stapenhurst.
وضعیت نشر و پخش و غیره
محل نشرو پخش و غیره
Boston :
نام ناشر، پخش کننده و غيره
Elsevier/Butterworth-Heinemann,
تاریخ نشرو بخش و غیره
2005.
مشخصات ظاهری
نام خاص و کميت اثر
1 online resource (xxxv, 460 pages) :
ساير جزييات
illustrations
یادداشتهای مربوط به کتابنامه ، واژه نامه و نمایه های داخل اثر
متن يادداشت
Includes bibliographical references (pages 439-442) and index.
یادداشتهای مربوط به مندرجات
متن يادداشت
Part 1: Using & interpreting control charts; The old way: how & why moving averages mislead management; Part 2: Case Studies: Accounting for human error; Measuring quality & human factors; Measuring process performance accurately; Application of control charts to benchmarking; Coping with trends; How to draw two metrics on the same chart; Analysing production data; Celto-Styrocell case study; Training analysis using SPC; Using charts to maximise usage; Analysis of incidents; Exam results; Teaching people to draw control charts; Plotting the results of consecutive phases on a single chart; Budget vs actual plotting; Using charts to improve customer service; Estimating the cost of poor performance; Methods of sampling in complex systems; SPC in context: SPC, Six Sigma & Quality Management; Part 3: The Basics of SPC; Constructing charts; Interpreting charts; Examples & exercises.
بدون عنوان
0
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management. The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates how statistical tools are applied and used in reality. This is a book that will open up the power of SPC for many: managers, quality professionals, engineers and analysts, as well as students, will welcome the clarity and explanation that it brings to understanding the use and benefit of SPC in a wide range of engineering, production and service situations. Key case studies include using SPC to: Measure quality and human factors Monitor process performance accurately over long periods Develop best-practice benchmarks using control charts Maximise profitability of fixed assets Improve customer service and satisfaction *Shows how your business, process and profitability can benefit from process management and control *SPC is widely used and widely misunderstood. This is the only book to take an applications based approach to SPC *Ideal for managers, process engineers and quality personnel in both manufacturing and service sectors, as well as students of management, statistics, operations research, MBAs and Six Sigma candidates.
یادداشتهای مربوط به سفارشات
منبع سفارش / آدرس اشتراک
Elsevier Science & Technology
شماره انبار
108068:108110
ویراست دیگر از اثر در قالب دیگر رسانه
عنوان
Mastering statistical process control.
شماره استاندارد بين المللي کتاب و موسيقي
0750665297
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Process control-- Statistical methods.
موضوع مستند نشده
Quality control-- Statistical methods.
موضوع مستند نشده
BUSINESS & ECONOMICS-- Quality Control.
موضوع مستند نشده
Process control-- Statistical methods.
موضوع مستند نشده
Quality control-- Statistical methods.
موضوع مستند نشده
TECHNOLOGY & ENGINEERING-- Quality Control.
مقوله موضوعی
موضوع مستند نشده
BUS-- 053000
موضوع مستند نشده
TEC-- 032000
رده بندی ديویی
شماره
658
.
562015195
ويراست
22
رده بندی کنگره
شماره رده
TS156
.
8
نشانه اثر
.
S7512
2005eb
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )