:Protect Yourself Against Coworkers, Bosses, and Work Environments that Poison your Day
نام نخستين پديدآور
/ Linnda Durrae
وضعیت نشر و پخش و غیره
محل نشرو پخش و غیره
New York
نام ناشر، پخش کننده و غيره
: McGraw-Hill
تاریخ نشرو بخش و غیره
, 2010.
مشخصات ظاهری
نام خاص و کميت اثر
vi, 250 p.
یادداشتهای مربوط به نشر، بخش و غیره
متن يادداشت
Print
یادداشتهای مربوط به کتابنامه ، واژه نامه و نمایه های داخل اثر
متن يادداشت
Bibliography
یادداشتهای مربوط به نمایه ها، چکیده ها و منابع اثر
يادداشت هاي مربوط به نمايه ها، چکيده ها و منابع
Index
یادداشتهای مربوط به مندرجات
متن يادداشت
Why Surviving the toxic workplace can help you, the economy, and the world - Are you in a toxic company dealing with toxic co-workers - Staff infection : the negative effects they have on a company - When human motives turn negative : know your own motives and those of others - Everyone has positives and negatives : know and accept yours and others' - Good business relationships are built on trust, honesty, and open communication - Know and align your attitude, intentions, and hidden agendas - Eliminate weasel words and escape clauses - Recognize and interpret body language - Your voice is a communication tool - Motivating your co-workers to change - Four different intentions of communication : win/win, win/lose, lose/win, and lose/lose - Four types of behavior : assertive, aggressive, passive-aggressive, and passive - Preparation for effective discussion : visualization, intention, and rehearsal - Speaking and writing, two vital keys to communication - Active listening, paraphrasing, calling a process shot, and agreeing to disagree - "The sandwich" : giving difficult feedback with care - Forewarned is forearmed : best scenario to worst scenario - Keep your expectations reasonable and your hopes high - Assertive techniques that give you power - How to deal with toxic co-workers : S.E.S.S.I.O.N. : the situation, explanation, and solution system in overcoming nuisances - The socially clueless - The work interferers - The uncommitted - The angry ones - The politically incorrect - The victims - The rescuers - The saboteurs - The politicians - The sexually suggestive - The obsessives - The addicts - The workplace environment - How to heal yourself after a confrontation - How to heal co-workers after a confrontation - What to do if you need help from HR or management - What to do if administration and HR don't do their job. "Do you dread going to work every day and dealing with people who drive you crazy Are you surrounded by vicious backstabbers, sneaky idea stealers, lazy whiners, nitpicky control freaks, and negative pessimists? Welcome to the Toxic Workplace - a not-so-rare condition that has reached epidemic proportions. In this step-by-step guide, renowned psychotherapist Linnda Durre shows you how to diagnose and treat these problems - quickly and effectively - to ensure the health of your company, your career, and your sanity."-BOOK JACKET.
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Psychology -- Industrial
موضوع مستند نشده
Interpersonal relations
موضوع مستند نشده
Interpersonal communication
موضوع مستند نشده
Corporate culture
موضوع مستند نشده
Problem employees
موضوع مستند نشده
روانشناسی صنعتی
رده بندی کنگره
شماره رده
HF5548
,.
8
نشانه اثر
.
D85
2010
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )