Lost Art of Listening : How Learning to Listen Can Improve Relationships
نام عام مواد
[Electronic Source]
وضعیت نشر و پخش و غیره
محل نشرو پخش و غیره
New York ; London
نام ناشر، پخش کننده و غيره
: Guilford Press
تاریخ نشرو بخش و غیره
, 2009.
مشخصات ظاهری
نام خاص و کميت اثر
1 CD-ROM
يادداشت کلی
متن يادداشت
Includes bibliographical references and index
یادداشتهای مربوط به مندرجات
متن يادداشت
Introduction -- pt. 1. The yearning to be understood -- 1. "Did you hear what I said?": why listening is so important -- 2. "Thanks for listening" : how listening shapes us and connects us to each other -- 3. "Why don't people listen?" : how communication breaks down -- pt. 2. The real reasons people don't listen -- 4. "When is it my turn?"--the heart of listening : the struggle to suspend our own needs -- 5. "You hear only what you want to hear" : how hidden assumptions prejudice listening -- 6. "Why do you always overreact?!" : how emotionality makes us defensive -- pt. 3. Getting through to each other -- 7. "Take your time--I'm listening" : how to let go of your own needs and listen -- 8. "I never knew you felt that way" : empathy begins with openness -- 9. "I can see this is really upsetting you" : how to defuse emotional reactivity -- pt. 4.Listening in context -- 10. "We never talk anymore" : listening between intimate partners -- 11. "Nobody around here ever listens to me!" : how to listen and be heard within the family -- 12. From "Do I have to?" to "that's not fair!" : listening to children and teenagers -- 13. "I knew you'd understand" : being able to hear friends and colleagues --Epilogue -- Index -- About the author.
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Listening
موضوع مستند نشده
Interpersonal relations
موضوع مستند نشده
Interpersonal communication
موضوع مستند نشده
Communication - Popular Works
موضوع مستند نشده
Interpersonal Relations - Popular Works
موضوع مستند نشده
گوش دادن
موضوع مستند نشده
روابط بین فردی
موضوع مستند نشده
ارتباط بین اشخاص
موضوع مستند نشده
روابط بین فردی - به زبان ساده
رده بندی کنگره
شماره رده
CD-B
BF
323
نشانه اثر
.
L5N53
2009
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )