:how to develop and use the four key emotional skills of leadership
First Statement of Responsibility
/ David R. Caruso, Peter Salovey
EDITION STATEMENT
Edition Statement
1st ed.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
San Francisco
Name of Publisher, Distributor, etc.
: Jossey-Bass,
Date of Publication, Distribution, etc.
, c2004.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxi, 294 p. ill. 24 cm.
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
e
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
ng
Text of Note
Includes bibliographical references (p. 253-272) and index.
CONTENTS NOTE
Text of Note
Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint -- Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills -- Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart feelings: improving your ability to manage emotions -- Apply your emotional skills: Managing you: applying your emotional intelligence with others; Building the emotionally intelligent manager -- Appendix 1: Assessing your emotional style -- Appendix 2: Emotional blueprint -- Appendix 3: Further reading and updates.