pt. 1. Information as a Strategic Weapon for the Organization -- 1. Competitive Edge / Blaise Cronin and Elisabeth Davenport -- 2. Information Politics / Thomas H. Davenport, Robert G. Eccles and Laurence Prusak -- 3. Powers of Information / William H. Davidow and Michael S. Malone -- 4. The Importance of Information Services for Productivity "Under-recognized" and Under-invested / Michael Koenig -- 5. How Information Gives You Competitive Advantage: The Information Revolution Is Transforming the Nature of Competition / Michael E. Porter and Victor E. Millar -- pt. 2. The Special Library as a Business Asset -- 6. Toward a Better Understanding of New Special Libraries / Elin Christianson and Janet L. Ahrensfeld -- 7. The Library as a Business Asset -- When and How / D.N. Handy -- 8. Valuing Corporate Libraries: A Survey of Senior Managers / James M. Matarazzo, Laurence Prusak and Michael R. Gauthier -- 9. The Value of Corporate Libraries: Findings from a 1995 Survey of Senior Management / James M. Matarazzo and Laurence Prusak -- 10. The Librarian as Information Source / Patrick Wilson -- 11. Information Management in Large Organisations / Lynda Woodman -- pt. 3. A New Model for Special Libraries -- 12. Post Information Age Positioning for Special Librarians: Is Knowledge Management the Answer? / Stephen Abram -- 13. Future Librarians / Robert C. Berrings -- 14. Blow up the Corporate Library / T.H. Davensport and L. Prusak -- 15. Our Profession Is Changing: Whether We Like It or Not / Betty Eddison -- 16. Special Libraries at Work: The Library Manager as Part of the Organization Team / Elizabeth Ferguson and Emily R. Mobley -- 17. Information Management: A Process Review / James M. Matarazzo.