Employment relations in the hospitality and tourism industries /
General Material Designation
[Book]
First Statement of Responsibility
Rosemary E. Lucas.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York :
Name of Publisher, Distributor, etc.
Routledge,
Date of Publication, Distribution, etc.
2004.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xx, 306 pages ;
Dimensions
24 cm.
SERIES
Series Title
Routledge studies in employment relations
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (pages 276-300) and index.
CONTENTS NOTE
Text of Note
Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues.
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SUMMARY OR ABSTRACT
Text of Note
"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.