pt. I. Consulting Industry, Skills and Professionalism Introduction -- 1. The Changing Global Consulting Industry / Flemming Poulfelt, Arvind Bhambri, and Larry Greiner -- 2. Professionalism in Consulting / David Maister -- 3. The Marketing and Selling of Consulting Services / Robert Duboff -- pt. II. Major Practice Areas in Consulting Introduction -- 4. Information Technology Consulting / Richard Nolan, and Larry Bennigson -- 5. Strategy and Organization Consulting / Adrian J. Slywotzky, and David Nadler -- 6. The Marketing Consultant / Robert Spekman, and Philip Kotler -- 7. Operations Management Consulting / Richard Chase and Ravi Kumar -- 8. Human Resources Management: New Consulting Opportunities / Edward Lawler and Susan Mohrman -- pt. III. Consulting in Different Contexts Introduction -- 9. Consulting to CEOs and Boards / David Nadler -- 10. Globalization Consulting / Stephen Rhinesmith -- 11. Public Sector Consultation / Alan Glassman and Morley Winograd -- pt. IV. Implementation in Consulting Introduction -- 12. Intervention Strategies in Management Consulting / Tom Cummings -- 13. Consulting to Integrate Mergers and Acquisitions / Anthony Buono -- 14. On Becoming a Transformational Change Agent / Robert Quinn and Shawn Quinn -- pt. V. Managing and Growing the Consulting Firm Introduction -- 15. Managing Growth Stages in Consulting Firms / Larry Greiner and James Malernee -- 16. High Performance Consulting Firms / Jay Lorsch -- 17. Creating and Sharing Knowledge in Consulting / Tom Davenport and Larry Prusac -- pt. VI. Looking Ahead at Management Consulting Introduction -- 18. Will Consulting Go Online? / Fiona Czerniawska -- 19. Research on Management Consulting / Flemming Poulfelt and Larry Greiner -- App. Recent Books on Management Consulting.