عنوان
پدید آورنده
موضوع
رده
HD62.15 .O173 2004
HD62
.
15
.
O173
2004
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0750657413
(Number (ISBN
9780750657419
NATIONAL BIBLIOGRAPHY NUMBER
Number
b755017
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Oakland on quality management /
General Material Designation
[Book]
First Statement of Responsibility
John S. Oakland.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Boston :
Name of Publisher, Distributor, etc.
Elsevier/Butterworth-Heinemann,
Date of Publication, Distribution, etc.
2004.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
x, 476 pages :
Other Physical Details
illustrations ;
Dimensions
25 cm
GENERAL NOTES
Text of Note
Revised edition of: Total quality management. 3rd ed. 2003.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (pages 456-465) and index.
SUMMARY OR ABSTRACT
Text of Note
"John Oakland's Total Quality Management became a classic when it was first published - now revised, Oakland on Quality Management is written in a logical and very practical style, supported by many real life case studies, reflecting the latest developments from leading exponents of Quality Management and Business Excellence. Through all this, Professor Oakland demonstrates how a quality or business excellence strategy can be applied in all activities to achieve world-class performance. Even the famous TQM model has been revised to reflect developments in the field and the growing importance of the so-called 'Excellence' frameworks."
Text of Note
"Oakland on Quality Management is intended for directors and managers working in organizations who would like to improve performance. Postgraduate students working towards professional qualifications in management or quality assurance will also find the expertise contained within this book an invaluable addition to their knowledge."--Jacket.
PARALLEL TITLE PROPER
Parallel Title
Quality management
TOPICAL NAME USED AS SUBJECT
Total quality management, Case studies.
Total quality management.
Qualité totale, Cas, Études de.
Qualité totale.
Total quality management.
DEWEY DECIMAL CLASSIFICATION
Number
658
.
4/013
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD62
.
15
Book number
.
O173
2004
PERSONAL NAME - PRIMARY RESPONSIBILITY
Oakland, John S.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Oakland, John S.
ORIGINATING SOURCE
Date of Transaction
20201204145858.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
