a guide to difficult people and how to handle them /
First Statement of Responsibility
Mike Leibling.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Sterling, VA :
Name of Publisher, Distributor, etc.
Kogan Page,
Date of Publication, Distribution, etc.
2005.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (viii, 182 pages)
CONTENTS NOTE
Text of Note
About the author; Introduction; Angry people who may also be Aggressive, Antagonistic, Argumentative, Confrontational, Destructive, Explosive, Hostile, Intimidating, Threatening, Vicious or even Violent 1; Anxious people who may also be Catastrophizers, Dejected, Miserable, Pessimists, Sad, Scared, Terrified, Timid, Unhappy or Worriers 2; Apologetic people who may feel so apologetic so often about so many things that they and others feel they're a 'Sorry' Person 3.
0
SUMMARY OR ABSTRACT
Text of Note
Difficult people can make life impossible. They can be the bane of your life and a real pain to work and live with. How People Tick is a practical guide to many types of difficult people and how best to handle them. It describes each type of difficult behaviour, analyses why it happens and offers tips for dealing with the problem successfully.