Copyright; Contents; Preface; 1. Manager as Traffic Cop:Managing Multiple Projects; The Missing Tools in the Manager 's Toolbox; Time Management for Groups and Individuals; Personal Time Management; Intuitive Managing and Its Limits; Manager 's Checklist for Chapter 1; 2. The Cheeseburger Paradox:The Question of Reliability; Order a Cheeseburger -Get a Cheeseburger; Managing for Reliability; The Intuitive Workplace; Manager 's Checklist for Chapter 2; 3. The Formal Workplace and Its Forms; Why Formalize?; How to Formalize with Forms; Bad Formalism (Bureaucracy); Worthwhile Constraints.
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Keeping TrackAirtight Listing of Responsibilities; Airtight Routines; Airtight One-Off Task Tracking; Task Size and Trust; Airtight Projects; Sequencing Strategies; When and Whether to Computerize; Tracking Closes the Loop; Manager 's Checklist for Chapter 11; 12. How to Change a System; Timing Major Changes; The Reliable Workgroup; Manager 's Checklist for Chapter 12; Appendix: Useful Books to Find Out More; Index.
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Manager 's Checklist for Chapter 67. Group Time Management:"As Simple as Possible, but No Simpler "; Make Room for Change in Yourself; Extensions of Time Management; As Simple as Possible; Complications of Time Management; Manager 's Checklist for Chapter 7; 8. Getting the Big Picture:Commitments and the Team; The Paradox of Slack; Interviewing Skills; Verify Your Estimates; The Overload Exercise with the Team; Some Other Ways to Know You 're in Trouble; Manager 's Checklist for Chapter 8; 9. "Second Things Never ... ":The Trouble with Priorities; How Commitments Get Made.
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The Happy MediumManager 's Checklist for Chapter 3; 4. Taskonomy: Categorizing Your Work; Why Categorize Work?; Tasks:What Are They?; Sequences and Sets of Tasks; Types of Work Processes; Manager 's Checklist for Chapter 4; 5. What 's on Your Plate?; Are You Overloaded and Overwhelmed?; How Much Time Do You Have to Work With?; Your Project Portfolio; Your Background Routines; Crunch Time; About Time Deficits; Manager 's Checklist for Chapter 5; 6. Out from Under; How Busy Are You?; Overload; The Emotional Demands of Overload; Addressing the Problem; Sustainability.
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The To-Do-List TrapThe Productivity Paradox; Prioritization as a Symptom; Prioritization and Gatekeeping; Prioritization and Goal-Setting; Prioritization in Crisis; Manager 's Checklist for Chapter 9; 10. Allocation for Efficiency: The Importance of Compartmentalization; The Airtight System; The Efficiency Paradox; Project Evaluation and Review Technique (PERT); Compartmentalization; How to Compartmentalize; Reducing Complexity Through Compartmentalization; Manager 's Checklist for Chapter 10; 11. "How Does It Know ...?": Tracking Systems; About Tracking; Compartmentalization and Tracking.