A study of performance measurement in the outsourcing decision /
General Material Designation
[Book]
First Statement of Responsibility
by Ronan McIvor [and others].
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Oxford :
Name of Publisher, Distributor, etc.
CIMA,
Date of Publication, Distribution, etc.
2009.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (x, 124 pages) :
Other Physical Details
illustrations
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
Text of Note
Background to the Development of the Outsourcing Framework -- Practical Application of the Outsourcing Framework -- The Outsourcing Framework in Actions at the FSO -- Evaluation of the Outsourcing Framework -- Conclusions and Management Implications.
0
SUMMARY OR ABSTRACT
Text of Note
Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand. . This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process . This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract.
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
MIL
Stock Number
238198
OTHER EDITION IN ANOTHER MEDIUM
Title
Study of performance measurement in the outsourcing decision.