An introduction to organization theory -- The distinctive context of public management -- Management practice and organizational performance: Max Weber's theory of Bureaucracy -- Scientific management theory / Frederick W. Taylor -- Administrative management theory / Fayol, Mooney, and Gulick -- Pre-human relations theory / Mary Parker Follett -- Human relations theory / Elton Mayo and Fritz Roethlisberger -- The natural systems perspective / Chester I. Barnard -- Structural-functional theory / Robert Merton -- The open systems perspective: sociotechnical and structural contingency theory -- Participative management theory / Kurt Lewin and Rensis Likert -- Human resources theory / Douglas McGregor and Chris Argyris -- Quality management theory / W. Edwards Deming and Joseph Juran -- The organizational culture perspective and symbolic management theory -- Excellency in government.