عنوان

Cracked it! :

(Number (ISBN

3319893742

(Number (ISBN

3319893750

(Number (ISBN

9783319893747

(Number (ISBN

9783319893754

Title Proper

Cracked it! :

General Material Designation

[Book]

Other Title Information

how to solve big problems and sell solutions like top strategy consultants /

First Statement of Responsibility

Bernard Garrette, Corey Phelps, Olivier Sibony.

Place of Publication, Distribution, etc.

Cham :

Name of Publisher, Distributor, etc.

Palgrave Macmillan,

Date of Publication, Distribution, etc.

2018.

Specific Material Designation and Extent of Item

1 online resource (xix, 284 pages) :

Other Physical Details

illustrations

Text of Note

Includes bibliographical references and index.

Text of Note

1 The most important skill you never learned -- 2 The five pitfalls of problem solving -- 3 The 4S method -- 4 State the problem: the TOSCA framework -- 5 Structure the problem: pyramids and trees -- 6 Structure the problem: analytical frameworks -- 7 Solve the problem: eight degrees of analysis -- 8 Redefine the problem: the design thinking path -- 9 Structure and solve the problem using design thinking -- 10 Sell the solution: core message and storyline -- 11 Sell the solution: recommendation report and delivery -- 12 The 4S method in action -- 13 Conclusion: Becoming a problem-solving master.

0

Text of Note

Solving complex problems and selling their solutions is critical for personal and organizational success. However, it doesn't come naturally and most of us haven't been taught how to do it well. Research shows a host of pitfalls trips us up when we try: We're quick to believe we understand a situation and jump to a flawed solution. We seek to confirm our hypotheses and ignore conflicting evidence. We view challenges incompletely through the frameworks we know instead of with a fresh pair of eyes. And when we communicate our recommendations, we forget our reasoning isn't obvious to our audience. How can we do it better? In Cracked It!, seasoned strategy professors and consultants Bernard Garrette, Corey Phelps and Olivier Sibony present a rigorous and practical four-step approach to overcome these pitfalls. Building on tried-and-tested (but rarely revealed) methods of top strategy consultants, research in cognitive psychology, and the latest advances in design thinking, they provide a step-by-step process and toolkit that will help readers tackle any challenging business problem. Using compelling stories and detailed case examples, the authors guide readers through each step in the process: from how to state, structure and then solve problems to how to sell the solutions. Written in an engaging style by a trio of experts with decades of experience researching, teaching and consulting on complex business problems, Cracked It! will be an indispensable manual for anyone interested in creating value by helping their organizations crack the problems that matter most.

Source for Acquisition/Subscription Address

00676990

Source for Acquisition/Subscription Address

OverDrive, Inc.

Stock Number

9783319893747

Stock Number

CAE0B27B-EDFB-4529-B73C-C9FA6AEDBA93

International Standard Book Number

9783319893747

Decision making.

Knowledge management.

Problem solving.

Strategic planning.

BUSINESS & ECONOMICS-- Industrial Management.

BUSINESS & ECONOMICS-- Management Science.

BUSINESS & ECONOMICS-- Management.

BUSINESS & ECONOMICS-- Organizational Behavior.

Business.

Knowledge management.

Leadership.

BUS-- 041000

BUS-- 042000

BUS-- 082000

BUS-- 085000

KJC

Number

Edition

Class number

Book number

Garrette, Bernard

Phelps, Corey

Sibony, Olivier

Date of Transaction

20200823114316.0

Cataloguing Rules (Descriptive Conventions))

pn

Electronic name

[Book]

Y