Assessment of Public Perception About Transportation Facilities in the United Arab Emirates: A Customer Satisfaction Survey
General Material Designation
[Thesis]
First Statement of Responsibility
Aiman A. Alhdad
Subsequent Statement of Responsibility
Islam, Samantha; White, Kevin D.
.PUBLICATION, DISTRIBUTION, ETC
Name of Publisher, Distributor, etc.
University of South Alabama
Date of Publication, Distribution, etc.
2017
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
104
GENERAL NOTES
Text of Note
Committee members: Chow, Alan; Omar, Husam
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Place of publication: United States, Ann Arbor; ISBN=978-0-355-48259-1
DISSERTATION (THESIS) NOTE
Dissertation or thesis details and type of degree
M.S.C.E.
Discipline of degree
College of Engineering
Body granting the degree
University of South Alabama
Text preceding or following the note
2017
SUMMARY OR ABSTRACT
Text of Note
The following study is conducted by personnel from the University of South Alabama and sponsored by the Government of Dubai and Abu Dhabi in the United Arab Emirates (U.A.E). The purpose of this study is to determine the satisfaction of UAE drivers with respect to congestion, traffic safety, construction zones, maintenance, and driver education programs. To do so, survey questionnaires were specially designed for the drivers in the UAE to examine the self-reported driving behaviors of a sample of Emirati drivers. The survey has been posted on the Road & Transport Authority (RTA) website and their social media pages such as Facebook and Twitter for the participants who agreed to participate in this study. The survey questionnaires were also sent to a group of people through a website known as QuestionPro. The 1325 respondents answered twenty-nine survey questionnaires directly related to their experience and gave their opinions on issues they may face on the UAE roadway. The results and data analyses in chapter fuour summarize the participant feedbacks