عنوان

The new edge in knowledge :

(Number (ISBN

0470917393

(Number (ISBN

9780470917398

Number

dltt

Title Proper

The new edge in knowledge :

General Material Designation

[Book]

Other Title Information

how knowledge management is changing the way we do business /

First Statement of Responsibility

Carla O'Dell, Cindy Hubert

Place of Publication, Distribution, etc.

Hoboken, NJ :

Name of Publisher, Distributor, etc.

Wiley,

Date of Publication, Distribution, etc.

2011

Specific Material Designation and Extent of Item

xx, 236 pages :

Other Physical Details

illustrations ;

Dimensions

24 cm

Text of Note

Includes bibliographical references and index

Text of Note

1. Positioning knowledge management for the future : What is knowledge management? ; KM in the new context ; Primary directives ; Showcasing KM leaders ; Closing comments -- 2. A call to action : Determine the value proposition ; Identify critical knowledge ; Locate your critical knowledge ; How knowledge should flow ; Getting buy-in ; Closing comments -- 3. Knowledge management strategy and business case : A framework for KM strategy development ; The business case for KM ; Closing comments -- 4. Selecting and designing knowledge management approaches : A portfolio of approaches ; Selecting KM approaches ; Designing a KM approach ; What can go wrong ; Portfolio example: retaining critical knowledge ; Closing comments -- 5. Proven knowledge management approaches : Communities of practice ; Lessons learned ; Transfer of best practices ; Closing comments -- Emerging knowledge management approaches : The promise of social computing ; Revealing new facets of information ; The new generation of self-service: the digital hub ; The digital hub at work ; Challenges and change management ; Our recommendations ; Case examples ; Closing comments -- 7. Working social networking : Guidelines for enterprise social networking ; Closing comments -- 8. Governance, roles, and funding : Governance group ; KM core group ; KM design teams ; Investing in KM ; Balancing corporate and business-unit funding ; Closing comments -- 9. Building a knowledge-sharing culture : Lead by example ; Brand aggressively ; Make KM fun ; Closing comments -- 10. Measuring the impact of knowledge management : A portfolio of measures ; Measuring across the levels of maturity ; The power of analytics ; A KM measurement system ; Closing comments -- 11. Make best practices your practices : Above and in the flow ; Other principles ; So what do you do Monday morning? -- Appendix. Case studies : ConocoPhillips ; Fluor ; IBM ; MITRE

0

Text of Note

"The best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management. Adapt to today's most popular ways to collaborate such as social networking. Overcome organization silos, knowledge hoarding and "not invented here" resistance. Take advantage of emerging technologies and mobile devices to build networks and share knowledge. Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster. Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples - the case studies and snapshots of how best practice companies are achieving success with knowledge management."--

Information resources management

Knowledge management

Organizational effectiveness

Organizational learning

Number

Edition

Class number

Book number

O'Dell, Carla S.,1950-

Hubert, Cindy

Date of Transaction

20180208014930.0

Electronic name

[Book]

Y