عنوان

101 tough conversations to have with employees :

(Number (ISBN

081441348X (pbk.)

(Number (ISBN

9780814413487 (pbk.)

Number

dltt

Title Proper

101 tough conversations to have with employees :

General Material Designation

[Book]

Other Title Information

a manager's guide to addressing performance, conduct, and discipline challenges /

First Statement of Responsibility

Paul Falcone

Place of Publication, Distribution, etc.

New York :

Name of Publisher, Distributor, etc.

American Management Association,

Date of Publication, Distribution, etc.

c2009

Specific Material Designation and Extent of Item

xv, 304 p. ;

Dimensions

23 cm

Text of Note

Includes index

Text of Note

Common managerial and supervisory discussions -- Individual appearance and uncomfortable workplace dilemmas -- Cultural and religious differences -- Performance transgressions -- Policy and procedure violations -- Excessive absenteeism and tardiness -- Lack of requisite skills -- Sexually offensive behavior -- Substandard communication skills -- Personal style issues -- Leadership style challenges and career management obstacles -- Corporate (intentional) actions -- Corporate ("no fault") actions -- Summary offenses (immediate discharge) -- Special circumstances

0

Text of Note

Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution oriented book walks readers through some of the most common as well as the most serious employee problems they are likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but how to say it. This helpful book provides proven techniques managers can use to protect themselves and their organizations...and get the very best from their people

Parallel Title

One hundred and one tough conversations to have with employees

Parallel Title

One hundred one tough conversations to have with employees

Parallel Title

Performance, conduct, and discipline challenges

Employees-- Rating of

Labor discipline

Performance standards

Personnel management

Problem employees

Number

Edition

Class number

Class number

Book number

Book number

Falcone, Paul

Date of Transaction

20111122030757.0

Electronic name

[Book]

Y