عنوان
پدید آورنده
موضوع
رده
HF5415.5 .P68 2015
HF5415
.
5
.
P68
2015
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
1118954777
(Number (ISBN
9781118954775
NATIONAL BIBLIOGRAPHY NUMBER
Number
b418486
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Your customer rules! :
General Material Designation
[Book]
Other Title Information
delivering the Me2B experiences that today's customers demand /
First Statement of Responsibility
Bill Price, David Jaffe
EDITION STATEMENT
Edition Statement
First edition
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xi, 251 pages ;
Dimensions
24 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
CONTENTS NOTE
Text of Note
From B2C to Me2B -- You know me, you remember me -- You give me choices -- You make it easy for me -- You value me -- You trust me -- You surprise me with stuff I can't imagine -- You help me be better and do more -- What drives Me2B leaders -- The foundations of Me2B leaders -- The foundations of Me2B success -- Don't wait to act
0
OTHER EDITION IN ANOTHER MEDIUM
Title
Your customer rules!
International Standard Book Number
9781118954812
TOPICAL NAME USED AS SUBJECT
Consumer satisfaction
Customer relations
Customer services
DEWEY DECIMAL CLASSIFICATION
Number
658
.
8/12
Edition
23
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
5
Book number
.
P68
2015
PERSONAL NAME - PRIMARY RESPONSIBILITY
Price, Bill,1950-
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Jaffe, David,1963-
ORIGINATING SOURCE
Date of Transaction
20150310172702.0
Cataloguing Rules (Descriptive Conventions))
rda
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
