Foreword / Neil Thompson -- Preface -- Introduction -- Overview of the book -- The social work approach -- The three steps social work approach -- Pie-empowerment social work theory -- Social workers' toolbox : overview -- Social work core method -- Non-directive core method -- Three survival-focused methods -- Body work method -- Practical-material method -- Trauma work method -- Three affection-focused methods -- Cathartic method -- Expression method -- Ritual method -- Three self-determination methods -- Cognitive method -- Narrative method -- Behavioural method -- Six systemic methods : enhancing supportive networks -- Social network method -- Relationship based method -- Family work method -- Groupwork method -- Case management method -- Mediation method -- Four macro-methods : enhancing community resources -- Monitoring -- Prevention -- Collective advocacy -- Social work research -- Capita selecta -- Human needs & human rights as an ethical guide in social work -- Social work and grief support -- Social work and unfinished business syndrome (ubs) -- Job stress among social workers : the stress matrix -- Appendices: overview -- Appendix 1 Social case work-report -- Appendix 2 Self-test traumatic stress (STS) -- Appendix 3 Trauma-reaction checklist (TCL) -- Appendix 4 Quick scan unfinished business syndrome (UBS) -- Appendix 5 Territorial inventory checklist (TICL) -- Appendix 6 Facing sudden death by / Judy Tatelbaum, MSW -- References -- Index.