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CONTENTS NOTE
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What does the World Bank do and how does it do it? - The emerging critique - Fifty years of bank reforms - The 1990s-reengineering the organization - Changing culture and changing people - Reforming the bank's assistance product - Changing the quality of development assistance - Financing the reorganization -- Why did the reforms fail - The governors and the directors - The leadership - Looking back and looking forward : what is to be done?