Creativity in virtual teams key components for success
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
San Francisco
Name of Publisher, Distributor, etc.
Pfeiffer
Date of Publication, Distribution, etc.
c2004
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xlii, 314 p. , ill. , 24 cm.
SERIES
Series Title
The collaborative work systems series
GENERAL NOTES
Text of Note
Includes bibliographical references )p. 289-295( and index.
CONTENTS NOTE
Text of Note
I: Design -- 1. Mapping out the creative process and work design approach -- Major approaches in the study of the creative process -- Stages of the virtual team creative process model -- Work design approaches used during the creative process -- Assessment tool: appraising the creative process and work design approach -- 2. Choosing an appropriate leadership structure -- Virtual team leadership structures -- Assessment tool: choosing an appropriate leadership structure -- II: Climate -- 3. Building task and interpersonal connection -- The pitfalls in building connection -- Connection and virtual team effectiveness -- Connection and virtual team creativity -- Assessment tool: gauging the level of task and interpersonal connection -- 4. Developing appropriate team member and management conditions and competencies -- Team member and management conditions -- Assessment tool: understanding the appropriate team member and management conditions -- Team member and management competencies -- Assessment tool: analyzing personal strengths and gaps in team member and management competencies -- III: Resources -- 5. Selecting appropriate communication tools to support the team's creative process -- The challenges in communication for virtual teams -- The dimensions of time and place -- The dimensions of social presence and information richness -- Communication tools available for collaborative and creative work -- Specific tools used during stages of the creative process -- Criteria for selecting appropriate communication tools -- Assessment tool: constructing a communication plan to support the team's creative process -- 6. Pulling together a creativity toolbox: creativity techniques and software tools -- Creativity techniques -- Creativity software tools -- Tool: pulling together your team's creative toolbox -- IV: Norms and protocols -- 7. Establishing appropriate norms and protocols -- Communication behavior norms -- Tool: developing an agreed-on set of communication behavior norms -- Project and task management norms -- Tool: developing an agreed-on set of project and task management norms -- V: Continual assessment and learning -- 8. Lessons learned and final assessment -- Lessons learned -- Final assessment and team action plan -- Why you need creativity.