عنوان

Know what you don't know :

شابک

0131568159

شابک

9780131568150

شماره

b768380

عنوان اصلي

Know what you don't know :

نام عام مواد

[Book]

ساير اطلاعات عنواني

how great leaders prevent problems before they happen /

نام نخستين پديدآور

Michael A. Roberto.

محل نشرو پخش و غیره

Upper Saddle River, N.J. :

نام ناشر، پخش کننده و غيره

Wharton School Pub.,

تاریخ نشرو بخش و غیره

©2009.

نام خاص و کميت اثر

xxii, 202 pages :

ساير جزييات

illustrations ;

ابعاد

24 cm

متن يادداشت

Includes bibliographical references and index.

متن يادداشت

From problem-solving to problem-finding -- Circumvent the gatekeepers -- Become an ethnographer -- Hunt for patterns -- Connect the dots -- Encourage useful failures -- Teach how to talk and listen -- Watch the game film -- The mindset of a problem-finder.

بدون عنوان

0

متن يادداشت

Problems remain hidden in organizations for a number of reasons, including fear, organizational complexity, gatekeepers who insulate leaders from problems that are coming up, and finally, an overemphasis on formal analysis in place of intuition and observation. This book lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observe how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including create a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors. -- Publisher description.

موضوع مستند نشده

Leadership.

موضوع مستند نشده

Management-- Philosophy.

موضوع مستند نشده

Organizational change.

موضوع مستند نشده

Organizational effectiveness.

موضوع مستند نشده

Problem solving.

موضوع مستند نشده

Changement organisationnel.

موضوع مستند نشده

Leadership.

موضوع مستند نشده

Leiderschap.

موضوع مستند نشده

Management-- Philosophy.

موضوع مستند نشده

Management.

موضوع مستند نشده

Organisatieverandering.

موضوع مستند نشده

Organisational change.

موضوع مستند نشده

Organisational effectiveness.

موضوع مستند نشده

Organizational change.

موضوع مستند نشده

Organizational change.

موضوع مستند نشده

Organizational effectiveness.

موضوع مستند نشده

Problem solving.

موضوع مستند نشده

Problem solving.

موضوع مستند نشده

Problemen.

موضوع مستند نشده

Résolution de problème.

شماره

ويراست

شماره رده

نشانه اثر

شماره رده

شماره رده

کد سيستم

کد سيستم

مستند نام اشخاص تاييد نشده

Roberto, Michael A.

تاريخ عمليات

20201206135915.0

نام الکترونيکي

نوع ماده

[Book]

تكميل شده

Y