pt. 1. The case for MVT. -- The power of MVT: practical, fast, cost-free solutions to any business problem -- How MVT works: using data to take the guesswork, politics, and emotions out of major business decisions -- Using MVT to increase sales, cut costs, and improve customer satisfaction: stories from Citibank, DuPont, Williams-Sonoma, and others -- MVT compared to Six Sigma and other popular improvement approaches -- pt. 2. Implementing an MVT business improvement project in your company. -- Step 1: Choose a high-payoff goal and create the environment -- Step 2: Define how you will measure success and validate your measurement system -- Step 3: Use control charts to hunt for good ideas to test -- Step 4: Use data mining and other statistical techniques to find good ideas to test -- Step 5: Brainstorm for improvement ideas with everyone who could have worthwhile suggestions -- Step 6: Select improvement ideas that are practical, fast, and cost free -- Step 7: Design an MVT screening experiment to test many ideas with only a few tests -- Step 8: Execute the MVT screening experiment and measure test results -- Step 9: Analyze screening test results to determine which ideas help, hurt, or have no impact on performance (prepare to be surprised) -- Step 10: Design and execute an MVT refining experiment to optimize results -- Step 11: Analyze the results and decide which ideas will make the biggest impact on your business -- Step 12: Carefully implement the most powerful ideas, calculate the bottom-line impact, and take the money to the bank! -- What it all adds up to: putting the twelve steps of the MVT process in perspective -- pt. 3. Breakthrough MVT successes in the real world -- How Lowe's reduced advertising expenses by $50 million while increasing sales -- How DuPont achieved $26 million in increased production with no capital investment -- A small company implements MVT in its selling process -- How SBC-Ameritech cut its installation and repair backlog in half and eliminated a public relations nightmare -- How Progressive Insurance saved $48 million by reducing attorney involvement in the claims process -- pt. 4. Using MVT to spread breakthrough results throughout your company. -- The keys to successful organization-wide improvement -- Phase I: Complete two high-impact MVT projects with breakthrough results -- Phase II: Commit to an organization-wide rollout: a senior management function -- Phase III: Execute MVT projects throughout the organization -- Phase IV: Maintain the gains, prioritize MVT opportunities, and continuously improve -- The payoff: higher revenues, lower costs, improved profitability, and increased shareholder value.
بدون عنوان
0
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
"In Breakthrough Business Results with MVT, MVT guru Charles Holland shows you how MVT can improve efficiency and profits dramatically in any organization. With amazing precision, MVT reveals what factors have a positive, negative, or negligible impact on any important business decision." "Holland describes the twelve basic steps in the MVT process and how to use the often-counterintuitive results to identify the best ways for your company to make major improvements. You'll discover how leading companies such as Lowe's, DuPont, Williams-Sonoma, and SBC have taken advantage of MVT's power to boost sales, reduce waste, increase production, develop advertising strategies, and optimize service levels with no new investment in equipment or people."--Jacket.
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Industrial management-- Methodology.
موضوع مستند نشده
Industrial management-- Statistical methods.
موضوع مستند نشده
Industrial management-- Methodology.
موضوع مستند نشده
Industrial management-- Statistical methods.
رده بندی ديویی
شماره
658
.
4/03
ويراست
22
رده بندی کنگره
شماره رده
HD30
.
215
نشانه اثر
.
H65
2005
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )