A Study to Determine the Impact of Empathy on Leadership Effectiveness Among Business Leaders in the United States and Malaysia
نام عام مواد
[Thesis]
نام ساير پديدآوران
;supervisor: Castelli, Patricia
وضعیت نشر و پخش و غیره
نام ناشر، پخش کننده و غيره
Lawrence Technological University: United States -- Michigan
تاریخ نشرو بخش و غیره
: 2012
مشخصات ظاهری
نام خاص و کميت اثر
132 Pages
یادداشتهای مربوط به پایان نامه ها
جزئيات پايان نامه و نوع درجه آن
D.B.A.
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
Empathy is a pivotal leadership tool in today's global market. The current business world is characterized by rapid globalization which has led to an increase in the growth and prominence of multinational organizations. This trend towards globalization has increased the challenges faced by business organizations, which have to manage their employees across cultures, time zones, and organizational structures. Accordingly, the reality of a global market calls for business organizations to develop more effective leadership skills to enhance business survival and continuity. This dissertation investigated the impact of empathy on leadership effectiveness by testing four hypotheses about the relationships among empathy, leadership effectiveness, and leaders' backgrounds in a sample of 216 business leaders located in the United States (51.9%) and Malaysia (48.1%) who completed an online survey in English. This study used a quantitative research design using Davis's Interpersonal Reactivity Index (IRI) to measure empathy and to test the impact of empathy on leadership effectiveness in the United States and Malaysia. The results indicate that American business leaders have significantly higher empathy than Malaysian business leaders, and that leaders with higher empathy appear to be more effective. The clear implication of these results is that global organizations need to develop leaders with high empathy skills.
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Management
اصطلاحهای موضوعی کنترل نشده
اصطلاح موضوعی
Social sciences
اصطلاح موضوعی
Business leaders
اصطلاح موضوعی
Empathy
اصطلاح موضوعی
Global business
اصطلاح موضوعی
Leadership effectiveness
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )