Includes bibliographical references (pages 167-176) and index.
Commercial aviation : a high-risk activity -- Event analysis as an improvement tool -- Safety in commercial aviation : risk factors -- Explanation of the reduction in the rate of learning in complex environments -- Organizational learning in air safety : lessons for the future -- Meaning and trust as keys to organizational learning -- The future of improvements in air safety -- Conclusions.
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The key theme of this book is organizational learning and its consequences for the field of air safety. Air safety rates have been improving for a long time, demonstrating the effects of a good learning model at work. However, the pace of improvement has almost come to a standstill. Improving Air Safety through Organizational Learning explains this situation as being the consequence of a development model supported chiefly by information technology being introduced as an alternative to human operators, and offers a new development model, one that makes strong use of technology but at the same time questions every step and suggests possible ways to recover the lost learning capacity.
Improving air safety through organizational learning.