develop the charm and charisma that attract customers and maximize sales /
Robert W. Bly.
New York :
American Management Association,
2006.
1 online resource (1 volume)
Includes bibliographical references and index.
How to attract qualified sales leads like a magnet -- Magic words and phrases that get people to want to do business with you -- Become magnetically attractive to prospects by asking them questions and really listening to the answers -- Secrets of successful cold calling -- How to develop a magnetic telephone voice -- The principle of right timing -- Magnetic prospecting -- Magnetic follow-up -- Magnetic sales presentations -- How to handle "your price is too high" and other common objections -- Magnetic closings -- Magnetic customer service -- How to attract referrals like a magnet.