Change your reaction, change your life -- The business of boundaries -- protecting yourself at work -- If the role fits, you don't have to wear it -- Haven't we met before? Fatal attractions at work -- Managing up -- taking control -- Difficult and extreme bosses -- how to keep your sanity -- Managing down -- business parenting -- Corporate culture -- Is this the right place for you?
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A guide on how to transform workplace conflicts into productive professional relationships covers such areas as managing difficult bosses, protecting oneself from credit-stealing rivals, and enforcing boundaries.