Includes bibliographical references (pages 291-293) and index.
The situation. What defines a company that thrives long term? -- Know yourself. How are we approaching process improvement? ; Philosophy and direction ; Origin and effects of our current management approach -- The improvement kata : how Toyota continuously improves. Planning : establishing a target condition ; Problem solving and adapting : moving toward a target condition -- The coaching kata : how Toyota teaches the improvement kata. Who carries out process improvement at Toyota? ; The coaching kata : leaders as teachers -- Replication : what about other companies? Developing improvement kata behavior in your organization -- Appendix 1 : where do you start with the improvement kata? -- Appendix 2 : process analysis.
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Drawing on six years of research into Toyota's employee-management routines; this game-changing book puts you behind the curtain at Toyota; offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. --
OverDrive, Inc.
OverDrive, Inc.
DE44475E-4086-44E1-8D5E-54010461CCC6
Toyota kata.
9780071635233
Personnel management.
Total quality management.
BUSINESS & ECONOMICS-- Human Resources & Personnel Management.