Includes bibliographical references (pages 299-315) and index.
Part 1. Understanding clients, the market, and the opportunities -- Part 2. Models and corporate choices -- Part 3. The emerging industry of inclusive finance -- Part 4. Socially responsible returns -- Cases 1. Banking models -- Cases 2. New players: retailers, insurers, and telecoms -- Cases 3. Industry developers -- Cases 4. Financing models -- Cases 5. Social responsibility.