Introduction to operations and supply chain management /
[Book]
Cecil C. Bozarth, North Carolina State University, Robert B. Handfield, North Carolina State University.
Fourth edition.
Boston :
Pearson,
[2016]
xvi, 487 pages :
color illustrations ;
28 cm
Includes bibliographical references and index.
Introduction to operations and supply chain management -- Operations and supply chain strategies -- Process choice and layout decisions in manufacturing and services -- Business processes -- Managing quality -- Managing capacity -- Advanced waiting line theory and simulation modeling -- Supply management -- Logistics -- Forecasting -- Sales and operations planning (aggregate planning) -- Managing inventory throughout the supply chain -- Managing production across the supply chain -- Supply chain information systems -- JIT/lean production -- Managing projects -- Developing products and services.