عنوان

Risks, relationships and success factors in IT outsourcing :

3030059251

9783030059255

3030059243

9783030059248

Risks, relationships and success factors in IT outsourcing :

[Book]

a study in large companies /

Georg Hodosi and Lazar Rusu.

Cham :

Springer,

2019.

1 online resource

SpringerBriefs in information systems

Includes bibliographical references.

Intro; Preface; Contents; About the Authors; List of Figures; Chapter 1: IT Outsourcing: Definition, Importance, Trends and Research; 1.1 IT Outsourcing: Definition, Importance and Trends; 1.2 Research in IT Outsourcing in Large Companies: Research Problem, Motivation, and Goals; 1.2.1 Research Problem; 1.2.2 Research Motivation; 1.2.3 Research Goals; 1.3 Delimitations; References; Chapter 2: Research Background; 2.1 IT Outsourcing Background; 2.1.1 IT Outsourcing Services; 2.1.2 Total Versus Selective IT Outsourcing; 2.1.3 Single Versus Multiple Providers

2.1.4 IT Outsourcing Provider Selection2.2 Theories in IT Outsourcing; 2.2.1 Transaction Cost Theory; 2.2.2 Agency Theory; 2.2.3 Core Competency Theory; 2.2.4 Resource-Based Theory; 2.3 Risks, Relationships and Success Factors in IT Outsourcing; 2.3.1 Risks; 2.3.2 IT Outsourcing Relationships; 2.3.3 Success Factors in IT Outsourcing; References; Chapter 3: Research Process; 3.1 Applied Research Strategies and Methods; 3.2 Research Process to Achieve the Research Goals; 3.2.1 Research Process 1 for Achieving Research Goal 1; 3.2.2 Research Process 2 for Achieving Research Goal 2

3.2.3 Research Process 3 for Achieving Research Goal 3References; Chapter 4: Research Results; 4.1 Results for Research Goal 1: To Develop a Method for Risk Assessment in IT Outsourcing; 4.1.1 The Most Frequent ITO Risk Factors (RFs) in Large Companies; 4.1.2 The Method for Risk Assessment in IT Outsourcing (ITODSM); 4.1.3 Acceptance of the ITODSM; 4.2 Results for Research Goal 2: To Identify the Important Factors in IT Outsourcing Relationships; 4.3 Results of Research Goal 3: To Identify the Success Factors in IT Outsourcing; References

Chapter 5: Contributions, Limitations and Further Research5.1 Overview of the Contributions; 5.1.1 The Main Contribution to Research Goal 1; 5.1.2 The Main Contribution to Research Goal 2; 5.1.3 The Main Contribution to Research Goal 3; 5.2 Limitations and Further Research; References

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This book addresses the buying organizations' perspective on risks, relationships and success factors for accomplishing a successful IT Outsourcing (ITO). Todays landscape in ITO is complex and these perspectives are important in ITO and therefore there is still a need for it to be further explored. Furthermore the studies concerned the risks, relationships and success factors in ITO need to be extended in more large companies from different countries to better understand how we could improve the ITO in these companies. In order to address this issue the authors of this book have performed different studies that span about 10 years concerning the risks, relationships and success factors in ITO in large companies in Sweden. The authors have focused on both theoretical and practical aspects concerning risks, relationships and success factors in ITO and they have used transaction cost theory, agency theory and core competency theory as main theories to support their research. The data concerning this study has been collected at two different times during the last 10 years with about five years' difference between them. In this way the performed research has enabled a comparison of the data collected on two different periods in time including of the related changes. The book will help researchers in ITO as well as practitioners like ITO decision makers in large companies to understand how to mitigate the ITO risks, improve their ITO relationships and identify the ITO success factors.

Springer Nature

com.springer.onix.9783030059255

Risks, relationships and success factors in IT outsourcing.

9783030059248

Electronic data processing departments-- Contracting out.

Information technology-- Contracting out.

BUSINESS & ECONOMICS-- Industrial Management.

BUSINESS & ECONOMICS-- Management Science.

BUSINESS & ECONOMICS-- Management.

BUSINESS & ECONOMICS-- Organizational Behavior.

Electronic data processing departments-- Contracting out.

Information technology-- Contracting out.

BUS-- 041000

BUS-- 042000

BUS-- 082000

BUS-- 085000

KJQ

KJQ

Hodosi, Georg

Rusu, Lazar

20200823082008.0

pn

[Book]

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