This masterwork distills Hiles' wisdom about what works and why from 30 years' experience in 60 countries. Tap into his vast expertise for trusted guidance to build world-class business continuity management for your organization. The fourth edition includes: new, extensive chapter on supply chain risk--including valuable advice on contract aspects; new or enhanced sections: horizon scanning of new risks, multilateral continuity planning, BCP exercising/testing, professional certification, impact of new IT/Internet technologies; extensive, up-to-the-minute coverage of global/country-specific standards, with detailed appendices on ISO 22301/22313 and NFPA 1600; chapter learning objectives, revealing case studies and vivid examples, self-examination and discussion questions, forms, checklists, charts and graphs, and glossary. --