using the balanced scorecard to create corporate synergies /
Robert S. Kaplan, David P. Norton
Boston, Mass. :
Harvard Business School Press,
c2006
x, 302 p. :
ill. ;
25 cm
Includes bibliographical references and index
Alignment : a source of economic value -- Corporate strategy and structure : historical perspective -- Aligning financial and customer strategies -- Aligning internal process and learning and growth strategies : integrated strategic themes -- Aligning support functions -- Cascading : the process -- Aligning boards and investors -- Aligning external partners -- Managing the alignment process -- Total strategic alignment