عنوان
پدید آورنده
موضوع
رده
Z711 .R64 2009
Z711
.
R64
2009
کتابخانه
محل استقرار
155570655X (alk. paper)
9781555706555 (alk. paper)
b509771
Conducting the reference interview :
[Book]
a how-to-do-it manual for librarians /
Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford
2nd ed
New York :
Neal-Schuman Publishers Inc.,
c2009
xiv, 290 p. :
ill. ;
28 cm
How-to-do-it manuals ;
no. 166
Includes bibliographical references and index
Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview
0
Electronic reference services (Libraries)
Interviewing
Reference services (Libraries)
025
.
5/2
22
Z711
.
R64
2009
Ross, Catherine Sheldrick
Nilsen, Kirsti
Radford, Marie L
20100115100118.0
مطالعه متن کتاب [Book]
Y
