Social media, crisis communication, and emergency management :
[Book]
leveraging Web 2.0 technologies /
Connie M. White
Boca Raton, FL :
CRC Press,
2012
xxvi, 307 p. :
ill. ;
25 cm
Includes bibliographical references (p. 291-294) and index
Why social media? -- Designing social media sites for emergency management : back to basics -- Social sites for group support using Facebook -- Introduction to microblogging using Twitter -- Relationships : Twitter for teams and information exchange -- Collaboration and documentation -- Mapping and open source disaster management systems -- Open source software : the building blocks of customization -- Launching and testing social media -- Onsite contributions -- Case studies -- Exercises -- Technical notes